2024 Wisconsin Connect Speakers Are Below

Kevin Chiappetta

SVP/Chief Education and Research Officer, Corporate Central Credit Union

Kevin is Senior Vice President / Chief Education & Research Officer of Corporate Central CU. In this role, he serves as a dedicated expert executive that educates, trains, and gives back to the movement by teaching and instructing on everything related to balance sheet management and risk mitigation. 

Kevin’s education includes a bachelor’s degree in Accounting from St. Norbert College in De Pere, WI. Kevin is a Chartered Financial Analyst (CFA) Charterholder and an active member and volunteer for the CFA Institute in Charlottesville, VA. Kevin was elected to the CFA Society Milwaukee Board in July 2019 and elected as President in 2021. He has been an active member of the society for over 25 years. In December 2023, Kevin successfully completed the Executive Master of Business Administration (EMBA) program at Marquette University in Milwaukee, WI. Kevin also is a Lecturer in Finance, Business and Economics commonly referred to as an Adjunct Professor, at UW-Milwaukee at Marquette University. 

Greg DeVore

CEO & Co-founder, ScreenSteps

Greg DeVore is the co-founder and CEO of ScreenSteps, a company dedicated to helping teams change the way they transfer organizational knowledge. With a background in training and e-learning solutions for companies like GE and Siemens, Greg helps streamline employee training, boost employee confidence, and reduce supervisor burnout. Greg holds a degree from Berklee College of Music and lives in McLean, Virginia, with his wife and four boys.

Laurie Falz

Director of Partner Experience, Edge One

As the Director of Partner Care Experience at Edge One for the Edge Now Banking Platform, Laurie leverage over 25 years of experience in the financial services industry to enhance partner relationships and drive business growth. With a background in account management and a passion for customer engagement, she excels in creating and maintaining a positive and productive work environment. Laurie’s expertise includes partnership development, sales enablement, and client relationship building.

Danielle Fancher

Director of Sales, FI GROW Solutions 

With over 13 years of experience in the banking industry, Danielle has honed her skills in various capacities, primarily focusing on sales. From retail and consumer lending to mortgage and business banking, she has led sales teams to consistently outperform expectations, often surpassing annual goals within just a few months. 

At her previous financial institution, Danielle successfully coached a sales team to increase ancillary product sales, such as GAP, Extended Warranty, and Payment Protection by over 600%, demonstrating her ability to drive significant growth and revenue. Currently, she works with financial institutions across the U.S. to bridge the gap between sales and marketing through the implementation of CRM and sales enablement strategies. 

Mark Galauner

Financial Services Industry Director, American Customer Satisfaction Index 

Mark Galauner is a data storyteller with over 20 years’ experience in applying statistically-sound measurement, analysis, and reporting practices to drive improvement and innovation for credit unions as well as companies as diverse as Ernst and Young, Lockheed Martin, NASA, and even a psychic hotline!  When he is not helping organizations better care for their customers and employees, Mark can be found teaching in the School of Communication at Cleveland State University where he is a published author and has been on the faculty since 1998. 

Chelsi Gallegos

Vice President and Assistant Director of Organizational Development, Federal Home Loan Bank of Chicago

Chelsi is the Vice President and Assistant Director of Organizational Development at the Federal Home Loan Bank of Chicago. In this role, Chelsi has implemented an enterprise-wide performance management process, developed each manager in multi-year leadership programs, delivered change management services for major projects, measured organizational health through employee engagement surveys, and launched a large-scale learning and development approach for all employees and leaders. Chelsi is a passionate communicator in both written and oral form and believes strong communication and story-telling are critical for organizational success. As a lifelong learner, Chelsi recently completed a Master of Science in Quantitative Management degree from NYU Stern School of Business. Prior to working at FHLBank Chicago, Chelsi worked in various internal and consulting roles at CCC Intelligent Solutions and Aon.  

Josh Marenger

Vice President, DS Tech

Josh Marenger is the Vice President at DS Tech, a Managed IT Services Provider based in Escanaba, Michigan. With over 20 years of experience in the industry, Josh has been a key contributor to the success of DS Tech and their customers. He holds certifications as a CISSP and CCSP, reflecting his expertise in cybersecurity and cloud security. 

Josh has extensive experience providing cybersecurity solutions to the credit union industry, providing him with a unique perspective on the specific needs and challenges faced by these organizations. Under his leadership, DS Tech has been recognized as the #1 ranked Managed IT Services Provider based in the Upper Peninsula and #2 ranked across all of Michigan. 

Keith McCuen

Chief Executive Officer, Rolland Solutions

Keith McCuen serves Chief Executive Officer at Rolland Solutions. He joined Rolland in 1994, bringing valuable skill sets and new perspective into the business as the result of his experiences in sales, management and entrepreneurship.  Keith’s Background in locksmithing, general security, cash management and banking procedures spans decades and has allowed him to make an impact with many organizations. 

Jill Malczewski

Regional Sales Manager, Auto Financial Group

Jill has over 30 years’ experience working in the financial services industry in a variety of credit union roles from front-line member service, training, and direct/indirect lending to home equity processing and first mortgage origination.  Her goal is to understand business workflow and drive revenue through value-added solutions.  Her experience also includes account management and sales roles for credit union service providers, including loan origination systems, analytics, online auto shopping,  automated marketing and indirect lending technologies.  Jill has a Bachelor of Science in Education degree from Central Michigan University.  

Meredith Olmstead

CEO/Founder, FI GROW Solutions 

Meredith Olmstead is the CEO and Founder of FI GROW Solutions, which provides Digital Marketing & Sales Consulting services to Community Financial Institutions across the U.S. Since 2013 Meredith has led the FI GROW team, taking CU staff step-by-step through the process of launching all of their Digital Marketing efforts, as well as implementing full Inbound Marketing campaigns and providing Sales Enablement training and support to lending teams of various sizes. Meredith recommends a very clear and measurable strategy to all FGS clients, and then works to re-evaluate the success of these efforts on a continuing basis, all with an eye on moving toward a clear return on your online sales and marketing investment. 

Jim Stanger 

Partner and Chief Sales Officer, Edge One

Jim Stanger is the Chief Sales Officer at Edge One, where he brings extensive experience in the banking industry to the forefront. With a proven track record of success, Jim excels in simplifying business processes and integrating technology to drive growth and innovation.   Jim’s leadership and commitment to customer satisfaction have earned him many accolades.  Jim continues to lead with a focus on delivering cutting-edge solutions and fostering strong client relationships.